Marketing Strategies: 2ndSet
L3P ↔ L3M
L3P Focus: | Specific branded product |
L3M Focus: | Behaviours of target customers |
Notes:
- Advertising includes: media, trade shows, posters, sales support materials, &c.
- Advertising must mesh with other strategies (e.g. promotional pricing is supported differently from brand development). Advertising designed as part of a consistent and coherent identity ends up enabling the company to own a word in the mind of the market (e.g. Hoover means vacuum cleaner; Volvo brings safety to mind).
L4B ↔ L2B
L4B Focus: | Customer expectations of price |
L2B Focus: | Comparative market strength of the company |
Notes:
- Lowest-price strategies may involve cost-reduction measures (in L1), but determination of price relates to what the market will bear and what competitors are demanding. Prices may even be used to dictate costs: especially when targeting critical price points.
- High prices may be intrinsic to differentiation or leadership.
- Selling at a loss and cross-subsidisation are common to support battles with competitors. Penetration pricing may be used to drive competitors out, but price-wars impoverish all.
- Prices can be affected by using clout: with staff, with suppliers and with customers.
L4B ↔ L3M
L4B Focus: | Distinctive types of customer |
L3M Focus: | Specific market potentials |
Notes:
- Segmenting may be obvious (e.g. by territory or age) or it may require imaginative re-definition (e.g. by type of use, by quality, by keyword appeal, &c.).
- Segmentation also demands differentiation of the product. For example, the aim may be to have multiple products for multiple segments or to target a particular segment (e.g. wealthiest, largest, &c.).
L4B ↔ L3P
L4B Focus: | Distinctive customer preferences |
L3P Focus: | Required product qualities |
Notes:
- Distinctive core product features are often intangible and incidental to function (i.e. based on shared fantasies). Customers assign high value to status, image and style, and are controlled by their mental associations.
- Differentiation may imply a need for a segmentation strategy.
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Continue with strategies that activate dependency on customers (L5), value-for-money (L4) and promotion (L3)
Originally posted: July 2009